Building Digital Experiences

We help innovators build digital experiences by connecting users, customers and systems, into an intuitive path customers will love.

How it is done?

  • connect to your systems via APIs
  • connect to your users where they are,  email/slack/sms/custom screens, etc
  • meet to your customers where they are sms/forms/voice
  • monitor things that happen in your ecosystem

Orchestrate those into a process and the result is a full digital experience

Some examples of Hound solutions working for you:

Compliance Resolution

  • Reduce non-value work and free your team to do what they do best!
  • Never miss compliance requirements and deadlines
  • Let Hound be always on top on what needs to happen and when to always be in compliance.

Omni Channel Customer Journey Tracker

  • Treat every customer as a VIP through highly customized automated engagements.
  • Convey all your communications from chatbots, web requests and others and orchestrate them into a solution case that advances automatically across all channels
  • Analyze the type of customer and situation individually to answer accordingly in the smartest possible way.

Customer & Employee On-boarding

  • Personalize and automate your on-boarding processes at scale
  • Allow the onboarding process to be human-like, almost transparent to customers,  yet efficient and well controlled.
  • Lower the risk and improve efficiency by integrating other systems like e-signature / identity validation,  fraud prediction, etc.

Super Charge your Collections Process

  • Bring the power of automation to your collections process and greatly reduce your operational costs.
  • Handle your customers individually,  manage their delinquency process with the best possible approach.



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Boston MA