Building Digital Experiences
We help innovators build digital experiences by connecting users, customers and systems, into an intuitive path customers will love.
How it is done?
- connect to your systems via APIs
- connect to your users where they are, email/slack/sms/custom screens, etc
- meet to your customers where they are sms/forms/voice
- monitor things that happen in your ecosystem
Orchestrate those into a process and the result is a full digital experience
Some examples of Hound solutions working for you:
Compliance Resolution
- Reduce non-value work and free your team to do what they do best!
- Never miss compliance requirements and deadlines
- Let Hound be always on top on what needs to happen and when to always be in compliance.
Omni Channel Customer Journey Tracker
- Treat every customer as a VIP through highly customized automated engagements.
- Convey all your communications from chatbots, web requests and others and orchestrate them into a solution case that advances automatically across all channels
- Analyze the type of customer and situation individually to answer accordingly in the smartest possible way.
Customer & Employee On-boarding
- Personalize and automate your on-boarding processes at scale
- Allow the onboarding process to be human-like, almost transparent to customers, yet efficient and well controlled.
- Lower the risk and improve efficiency by integrating other systems like e-signature / identity validation, fraud prediction, etc.
Super Charge your Collections Process
- Bring the power of automation to your collections process and greatly reduce your operational costs.
- Handle your customers individually, manage their delinquency process with the best possible approach.
Hound
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